k9bet Terms and Conditions

1 General Provisions and Consent

k9bet (hereinafter referred to as "Platform" or "we") is an online gaming service provider for players in Bangladesh. By using this website (https://k9bet.mom), the user (hereinafter referred to as "you" or "member") acknowledges that they have fully read, understood, and agreed to comply with these terms and conditions.

If you disagree with any part of these terms and conditions, please refrain from using this platform. k9bet reserves the right to change, add to, or amend these terms and conditions at any time. Continued use of the platform after any changes will be considered acceptance of the updated terms and conditions.

2 Account Registration and Eligibility

2.1 Eligibility Requirements

To open an account and enjoy services on k9bet, you must meet all of the following conditions:

• You must be 21 years of age or older.
• You are opening an account in your own name with genuine information — not on behalf of someone else or for any fraudulent purpose.
• You must have an active and valid payment method (bKash, Nagad, Rocket, Upay, or bank transfer).
• You have not previously had a k9bet account closed or banned.
• Each person may only hold one account — creating multiple accounts is prohibited.

2.2 Accuracy of Information and Verification

All information provided at registration must be completely truthful and accurate. k9bet reserves the right to verify your identity, age, and payment method at any time. You are required to provide the necessary documents for verification (national identity card, passport, driving licence, etc.). If information is found to be false or incomplete, the account may be suspended or permanently closed and the balance may be forfeited.

2.3 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. Allowing anyone else to access your account is prohibited. If you suspect unauthorised access to your account, notify k9bet support immediately. k9bet will not be liable for any loss resulting from third-party access.

3 Deposits, Withdrawals and Payment Policy

3.1 Deposits

The following payment methods can be used to deposit funds into k9bet:

Deposited funds must be sent only from an account registered in your own name. Deposits made through a third party are strictly prohibited.

3.2 Withdrawals

The following rules apply to withdrawals:

• Minimum withdrawal amount: ৳1,000.
• Withdrawal requests generally take between 10 and 45 minutes to process.
• Withdrawals can only be made to the same payment method used for the deposit.
• Identity verification must be completed before a withdrawal can be made.
• Winnings obtained from a bonus cannot be withdrawn until the wagering requirements related to that bonus have been met.

4 Bonuses and Promotional Offers

4.1 Welcome Bonus

New members are eligible to receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. The following conditions apply to this bonus:

• To receive the bonus, the first deposit must be made immediately after registration.
• Bonus example: depositing ৳1,000 will earn a ৳1,200 bonus — giving a total balance of ৳2,200.
• Maximum bonus example: depositing ৳18,000 or more will earn the maximum bonus of ৳10,000 — giving a total balance of ৳28,000.

4.2 Wagering Requirements

Wagering requirements must be met before winnings from a bonus can be withdrawn. Wagering is calculated on the bonus amount only — not on the deposit amount.

4.3 General Bonus Rules

• Each bonus offer is subject to its own specific terms — please read those terms before activating an offer.
• One promotion cannot be used in combination with another promotion while it is active, unless explicitly permitted.
• If bonus abuse is suspected (arbitrage betting, multiple accounts, etc.), k9bet reserves the right to cancel the bonus and investigate the account.
• k9bet reserves the right to change, suspend, or cancel any bonus offer at any time.

5 Gaming Rules and Fair Play

5.1 General Gaming Policy

All games available on k9bet — slots, live casino, cricket betting, and others — are operated in accordance with set rules. We are committed to ensuring fair play. The outcome of each game is determined through a random number generator (RNG) or a live dealer.

5.2 Prohibited Activities

The following activities are strictly prohibited on k9bet:

• Attempting to influence game outcomes using any form of cheating or software tools.
• Attempting to control betting outcomes by colluding with other users.
• Deliberately exploiting any technical error or bug on the platform.
• Using the platform for money laundering or illegal financial activities.
• Harassing, threatening, or behaving disrespectfully toward other members.

Any of the above violations will result in permanent account closure, and deposited and won funds may be forfeited.

5.3 Betting Limits and Considerations

k9bet sets betting limits for each game and market. These limits are displayed in the game interface. k9bet reserves the right to investigate or adjust limits in cases of unusual betting patterns.

6 VIP Program and Rewards

Regular k9bet members can participate in three VIP tiers. Each tier includes a weekly cashback benefit:

• Bronze: Up to 0.5% weekly cashback.
• Silver: Up to 1.0% weekly cashback.
• Gold: Up to 1.5% weekly cashback.

VIP tier progression depends on regular participation and engagement with the platform. k9bet may change the terms of the VIP program at any time and will notify members accordingly.

7 Responsible Gaming

k9bet believes that gaming is a form of entertainment — it should never be considered a source of income. We are committed to responsible gaming and provide the following measures to protect members:

• The option to set your own deposit limits.
• The option to voluntarily take a temporary or long-term break from your account.
• Monitoring of gaming behaviour and delivery of cautionary messages.

If you feel that gaming is having a negative impact on your life, please read our Responsible Gaming page and contact us via live chat or email for support.

8 Privacy and Data Protection

Protecting your personal information is our priority. k9bet uses SSL encryption technology to keep all data secure. To find out more about how your information is collected, stored, and used, please read our Privacy Policy.

By registering, you consent to k9bet using your information for the following purposes:

• Account management and identity verification.
• Transaction processing and ensuring financial security.
• Sending relevant promotional information (you can opt out of this at any time).
• Platform security and fraud prevention.

9 Intellectual Property

All content on the k9bet website — logos, graphics, software, text, designs, and other elements — is the intellectual property of k9bet or its licensors. Copying, republishing, distributing, or using any part of this content for commercial purposes without prior written permission is strictly prohibited.

10 Limitation of Liability

k9bet strives to provide its services to the highest standard, however our liability is limited in the following areas:

• Loss caused by technical issues, server downtime, or internet connection disruption.
• Issues arising from errors in the software of third-party game providers.
• Loss caused by a member inadvertently disclosing their own account details.
• Legal complications arising from a user's lack of knowledge of the laws applicable in their own country.

k9bet will not be liable under any circumstances for indirect, incidental, or consequential losses.

11 Account Closure and Termination

11.1 Termination by the Member

You may request closure of your account at any time by contacting our support team. Before the account is closed, you may withdraw any remaining deposited funds without needing to meet bonus wagering requirements.

11.2 Termination by k9bet

k9bet may suspend or close your account for any of the following reasons:

• Violation of any clause of these terms and conditions.
• Providing false information during identity verification.
• Fraudulent or irregular betting behaviour.
• Creating multiple accounts.
• Suspicious financial activity.

In cases of serious violations, the account balance may be forfeited in addition to the account being closed.

12 Dispute Resolution

If you have any dispute or complaint with k9bet, please first contact our support team directly. We are committed to resolving disputes quickly and fairly.

If the support team is unable to resolve the dispute, neutral mediation will be arranged with the consent of both parties. We ask that you refrain from commenting on the outcome publicly or on social media while the dispute resolution process is ongoing.

13 Changes to Terms and Conditions and Their Effect

k9bet reserves the right to update these terms and conditions at any time. In the case of significant changes, members will be notified via their registered email or through a notice on the platform. Continued use of the service after any changes will be considered acceptance of the new terms and conditions.

If any part of these terms and conditions is considered invalid or unlawful, the remaining parts will remain fully in effect. These terms and conditions represent the entire agreement between k9bet and the member and supersede any prior oral or written understandings.